We offer a 100% satisfaction guarantee. If you are unsatisfied with your product for any reason, simply return it to our warehouse with your receipt of the product, and make sure the product is in new condition, then we will give you a full refund/exchange with no questions asked. Refunds are processed immediately upon receipt of the returned item.
Please be sure to write your name, order number, and request (exchange/refund, size or style wanted in exchange, etc.) on the package, and be sure to RECORD AND EMAIL US THE TRACKING INFORMATION FOR THE PACKAGE. We do not have a problem with returns and we will process them immediately.
Where applicable, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment immediately upon our receipt of the returned item, or we will send you a replacement product or store credit.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Please contact our Customer service at [email protected] to get the return address.